Tag Archives: Smarthphone

AT&T Business, Mobile Devices, Mobile Wiseguy, Solution Provider, Wireless Plans

Going mobile to meet AT&T businesses in Tampa Bay

Today, I resumed my mobile visits, connecting with clients to upgrade their service lines and add new ones to their accounts. It was refreshing to be back in the field, engaging directly with customers.

During my visits, I met a client transitioning from an Android Pixel to an Apple iPhone. He expressed concerns about the switch, which provided a perfect opportunity for me to assist him with his new device. Before my visit, I had updated my AT&T Wireless Consultant site with a video tutorial on transferring content from Android to iOS, aimed at simplifying the process for him and future clients.

Upon arriving at his office, I immediately began the transfer process. Since he hadn’t activated the iPhone yet, I was able to download the Move to iOS app on his Android phone, facilitating a seamless transition. I won’t go into specifics here; the video on my site offers a more detailed demonstration.

After successfully transferring the data, I activated the phone by calling the AT&T activation number. The process went smoothly, and after a quick restart, I conducted a test call to ensure everything was functioning properly. We then reviewed his contacts, messages, and other data to confirm that all information had transferred correctly.

While the apps were transferred, they needed to be downloaded. This required him to sign into or create an Apple ID. Fortunately, his Gmail was already registered with Apple, so we easily reset his password using a verification code sent to his email.

Infographic titled 'Mobile Wiseguy - Enhance Your Business Communications,' featuring a series of service icons and descriptions for AT&T business solutions offered by Curtis Matthews in Tampa Bay. The infographic includes icons for line upgrades, new line assistance, data transfer, and bill review services, with Curtis Matthews depicted as the consultant. It highlights local expertise with graphical elements representing Tampa Bay, aiming to streamline business mobile services.

To wrap up our session, I conducted a bill review and updated his plan, saving him $15 per smartphone line. This visit proved invaluable, and I’m eager to continue these engagements throughout the Tampa Bay area.

I believe that providing hands-on service like this not only builds trust but also strengthens our business relationships.

Tampa Bay Businesses: Are you getting the best value from your AT&T mobile plan? Contact Curtis Matthews, your local AT&T Wireless Consultant, for a free bill review and expert assistance with line upgrades and additions. I handle everything from ordering to setup, saving you time and money! Contact Curtis Now to get started!

Cell Phone Tips and Tricks, Mobile Devices, Mobile Wiseguy, Smart Phones

Ways to back up your phone

Here are some ways to back up your Android phone: 

Android You can back up your Android phone to Google Drive using the built-in backup feature: 

Open your phone’s Settings app  Tap Google  Tap Backup  If this is your first time, follow the on-screen instructions to turn on backup  Tap Back up now  Select the data you want to back up, such as photos, videos, device data, or both 

Backup an Apple iPhone

Here are some ways to back up your iPhone:
iCloud: Back up your iPhone to iCloud automatically or manually:
Connect to Wi-Fi
Go to Settings > [your name] > iCloud > iCloud Backup
Turn on Backup This iPhone
To back up manually, tap Back Up Now
To enable automatic backups, make sure the switch is toggled on

iCloud backups include most of your device’s information and settings, but not everything. For example, iCloud backups don’t include data already synced to iCloud, photos if you use iCloud Photos, or messages if you sync messages with iCloud.

Under iCloud settings view all to make sure all content you want backed up is selected. I see some people forget to backup message and they lose their texts if not on.

Computer: Use Finder or iTunes to back up your iPhone to your computer:
Open Finder and look for your iPhone in the left-hand menu
Select the General tab and look for the Backups category
Select Back up all of the data on your iPhone to this Mac
Encrypt your backup for increased security
Click Back Up Now to start the backup
To restore your backup, go to the same page and click on Restore Backup

AT&T, Wireless Plans

AT&T Next Up Anytime vs. 24-Month Installment

Advantages of a 24-Month Installment

No Additional Fee: You don’t pay the extra $10 per month for the Next Up Anytime feature.

  • No Additional Fee: Importantly, you avoid the extra $10 monthly charge for the Next Up Anytime feature.
  • Potential for Early Upgrade: Additionally, many carriers offer the option to upgrade early without extra fees, often after paying off half of the installment plan.
  • No Contractual Obligation: Furthermore, you aren’t tied to a contract for the full 24 months. You can settle the balance early, upgrade whenever convenient, and take advantage of any current promotions.

Advantages of Next Up Anytime

  • Flexibility: Significantly, this plan allows you to upgrade up to three times a year, perfect for those who consistently seek the latest devices.
  • Waived Remaining Balance: Moreover, when you choose to upgrade, AT&T will cover the remaining balance on your installment plan.
  • Potential for Promotional Offers: Also, you might be eligible for promotions that can substantially reduce the cost of a new device.

Choosing the Best Option

Ultimately, the best choice depends on your personal needs and habits. If you frequently update your phone and value the flexibility and benefits of Next Up Anytime, this plan may be your best bet. On the other hand, if you prefer fewer upgrades and like paying off your installment in full, the traditional 24-month plan could be more suitable for you.